Cloudflex Pro – Our New Virtual Telephone System

A virtual telephone system is a software-based cloud solution that provides users with all the functions of a traditional telephone system—and much more! It is a future-proof and cost-effective alternative to conventional telephone systems and offers numerous advantages. All you need is a high-speed internet connection, and you can start enjoying all the benefits of Voice over IP telephony.

Ready For The Future?

Our Cloudflex Pro solution is your flexible virtual communication system from the IPA Cloud.

Replace your traditional telephone system with our service, which offers you numerous possibilities:

Continue using your existing phones(*)
Cloudflex Pro allows you to manage your business calls directly from your PC, either by remotely controlling your desk phone from your PC or by making calls directly via a USB headset.
A versatile and easy-to-configure mobile app enables you to use your business telephony, including your office phone number, anywhere you and your smartphone are located.

In addition to many convenient features, Cloudflex Pro also provides high availability, as our Cloudflex Pro Cloud is geo-redundantly implemented and continues to function even if entire data centers experience outages. You are even protected from connectivity issues (internet outage, power failure, etc.) at your company location—Cloudflex Pro can still handle your calls and, for example, forward them to your mobile phone or another backup number.

(*) Support for common VoIP-enabled system phones. We are happy to advise you on which phones are supported and how best to migrate to Cloudflex Pro.

Many attractive features speak for an IPA Cloudflex Pro solution

CloudFlex Pro offers everything you have come to appreciate about your telephone system—and much more.

In addition to standard telephone system features such as “Welcome Message,” “Night Mode,” or “Call diversions,” CloudFlex Pro provides a range of additional practical features:

Future-proof

CloudFlex Pro stays up to date with the latest technology through regular updates.

The best part: you don’t have to worry about a thing—updates are seamlessly implemented in the background by us, with no downtime and absolutely no additional costs.

More devices – more productivity

Do you want to use your office number not only in the office but also in your home office, on your mobile phone, or on your laptop while traveling on a train?

With CloudFlex Pro, no problem!

Automatic Call Routing

Direct your callers to where they need to go:

“If you would like to reach accounting, please press 1. For support, press 2. If you would like to order CloudFlex Pro directly, simply stay on the line, and we will connect you with sales.”

Conferencing

Sometimes, there’s a lot to discuss—and with a group of people simultaneously. CloudFlex Pro supports you with a variety of conferencing options:

Ad hoc conferences: Simply call multiple people and merge these calls into a conference at the press of a button.
Scheduled conferences: “Please dial into 0123456-999 today at 4:00 PM. The conference PIN is 0815.”
Multimedia conferences: Add video or share your screen to make your ideas even easier to communicate.

Hot desking

Your phone is wherever your laptop is. Or your mobile phone.

Take your business phone number with you wherever you need it.

Mobile phone integration

Do you want to be reachable on your mobile phone but prefer not to share your personal number with everyone?

CloudFlex Pro has you covered:
Your mobile phone becomes an extension of your office line. Whenever you choose, you can be reachable on your business number while on the go and make outgoing calls using your landline number.

The right telephone for every need

With our Cloudflex Pro solution you have the possibility to make a phone call via a softphone or you decide on one of the certified table phones from renowned providers such as Yealink, Gigaset or Unify.

Here is a small overview of suitable models: